Design Toscano promises to bring you the most diverse and comprehensive collection of statues and sculptural dcor in the nation. He wanted to bring the same quality experience to the US, but first making sure to put an attainable price tag on everything. FREE delivery Wed, . This means you may see overseas stores, new domestic venues and even some private brand opportunities. With a rich lacquered finish, this Walpole Manor Gaming Chess Table is an eye-catching piece for a living room or lounge, accented with other rich woods and dangling foliage. Design Toscano has a consumer rating of 3.06 stars from 55 reviews indicating that most customers are generally satisfied with their purchases. Return and Exchange Policy: Great for Halloween. Design Toscano has been featured in Inc. magazine's top 500 fastest growing companies in 1996,[2] 1997 and[3] 1998. I will NEVER by another product from this company! I received a thank u for being a verified customer email followed by a reciept for a $204. Design Toscano. # 2 send me the paint colors so I can have the paint matched. Cant even give a zero-had to put a 1 as they do not let you leave it blank. I don't have the match and we're going half a year! Whether you are starting your first company or you are a dedicated entrepreneur diving into a new venture, Bizfluent is here to equip you with the tactics, tools and information to establish and run your ventures. Be aware. TERRIBLE experience and told them to please make me feel comfortable but nothing was offered, so I was a scaredy cat. Need to file a complaint? If an item is received damaged, please notify our Customer Service Team within 24 hours so that a claim can be processed. Please note that you are responsible for the safe return of merchandise and for all shipping costs. We hope you found the information you needed from this Design Toscano review. I just love it. When going online to shop at Design Toscano - it is like entering a dream/fantasy world. What arrived was a completely different style and color than what I thought I ordered. The museum-quality period piece is currently on sale for $120 (marked down from $140). Do you supply such a product for this purpose? The items can be repainted with an acrylic based paint and sealed with a resin safe UV protectant spray." My husband says I have a conveyer belt for Design Toscano at Amazon.co.uk. When a business is closing, a going out of business sale typically occurs. It was easier to just ignore me. One came right away and I was charged $30.64 which included the shipping charge for BOTH. Throw an unforgettable dinner party with the lavish Sixteenth-Century Italian Replica Globe Bar for $200. When in life have u heard something like this.??? Yes, stunning piece but poor workmanship. Others have noted similar details. Design Toscano has a consumer rating of 1.86 stars from 54 reviews indicating that most customers are generally dissatisfied with their purchases. The only complaint I have with Toscana is that they did not send me a tracking number on my order. The business then sets a closing date and the rules for the sale. They deserve 5 stars from me, my husband, my dog who loves the leopard plaques and the gargoyles and everything else that looks realistic, and also my debit card who feels tremendously lonely when I don't buy Design Toscano in any given month. Was told I should know how to order. Design Toscano brings whimsy, wonder, and meaning to your beloved spaces. Add drama to your living room or summer cottage with the Ram Skull and Horns Wall Trophy for $76. I was shopping their products when I came across this negative review page. 4.7 4.7 out of 5 stars (190) $43.90 $ 43. Peacocks statue. Their headquarters, however, are based in Elk Grove Village, Illinois, so we can assume that the company oversees manufacturing from the US. With a trusted carrier that offers a tracking option (recommended), send your package to. # 3 I send it back and have them repaint it. One review read, I purchased a wall hanging that was chipped pretty bad. Still, Design Toscano has many repeat customers. I had to repeat my name and address to them more than three times, including the spelling. 00. I called back, and was curtly informed that the smaller version was only available in a completely different style and color, and that it was my fault for being confused about the online catalog (Iet alone their rep confirming it). I ordered an unusual statue of the Blessed Mother. Design Toscano has very poor Customer Service! When the order arrived, the base of the statue (a statue of the Virgin Mary) was in pieces, totally separated from the rest of the statue. Customer Reviews are not used in the calculation of BBB Rating. Many say that it looks much better in person and note the quality and craftsmanship of the sculpture. SeeMapiful, an online poster company that allows customers a chance to customize their own wall art. It's a Design Toscano exclusive favorite of earthlings, Sci-Fi collectors and Trekkie fans alike! Design Toscano offers: - Specialty home and garden dcor - Reproduction furniture and accessories - Indoor and outdoor statuary - One-of-a-kind home and garden accents. Products used:None. Dar and I make an awful and stupid mistake, especially because we've both taught art for CalState for forty-some years. CNBC: The Business of Running a Going Out of Sale Business. I would have not ordered from them had I known they weren't in stock. The amount of wear depends upon your climate and exposure. Space planning is key, and less really is often more. On OUR dime. He founded the company in 1985. The company offered me a $75 credit, which I accepted as there was no other option offered. This is no the old Toscano shop/site from years ago. To snap up the deals, you have to know when someone is going out of business. Here are 8 tips for writing great reviews. I received an alligator statue from this company last Christmas. Products used:I have 6 total pieces purchased between Amazon & Wayfair. You can access the information via your local government about companies who are going bankrupt. I will never order from designtuscano.com again. Design Toscano UK LTD Business Management Ms. Kathleen Matej, Vice President of Customer Service Mr. Michael Stopka, President Contact Information Principal Ms. Kathleen Matej, Vice President. Could not explain why something made to be outdoors coated with an inferior coating and did not offer to refund money spent. I will probably order from them again. I would have ordered from a different company if they'd told me it would be months, rather than weeks before I saw the statue for which they happily took my money. Design Toscano FANTASTIC OFFERS WITH FREE SHIPPING ON ORDERS OVER $69! My first purchases from Design Toscano I made some 20 years ago. I then stated that there must be other supervisors or executives who might care about a disgruntled customer. Design Toscano offers specialty home and garden dcor, reproduction furniture and accessories, indoor and outdoor statuary, and one-of-a-kind home and garden accents. I won't be back to Design Toscano for another purchase of any kind. The first way is to check public records. Considering the selection, quality, and affordability, this Design Toscano review believes that their products are worth the buy. Marble clock. We have over 6,000 items available so you can expect the unexpected! Only as a result of my inquiry, I found out that the item is now further backordered and isn't expected to be shipped until at least early January (after Christmas!!! In this case I paid a fair price and got a bad product. Well I went outside to do some pruning and added water to birdbath. Design Toscano, Inc. is a US-based multinational mail order catalog and electronic commerce company founded by Michael Stopka in 1989. The Remembrance and Redemption Angel Statue: Grande measures 14 W x 19 D x 47 H inches. Drekar, the Viking Longship Collectible Museum Replica Ship Model is exactly like the one found in a museum, made from designer resin. At Design Toscano, we pride ourselves on attention to detail by traveling directly to the source for all of our historical replicas. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. It manufactures and sells statuary, historical reproductions, furniture and home decor. It is not art; it is a scam. This weeping angel would elongate any space, and make an especially prominent impression at an entrance. This work of furniture art delivers up the soul as a sure-fire conversation starter and photo op for your business, medieval castle, or gothic home. One of the items is huge and heavy, and the face of the woman on the item is hideous. I did paint the outside gray to make it more realistic, but the inside hose dry rotted after just 3 months, it it is a fountain unfortunately, you have to crack the head to replace the hose. So sorry. The underlying white material is visible once the paint has flaked off.They have not been displayed in an area where they could be damaged by sunshine (UV), dripping water/rain, wind or falling branches. Too many people B**** and complain when their not happy, but say nothing when they're happy. Was told that I would have to pay the$17.00 per return (x2) since I only needed one of the item. Dont let the looks fool you though, it still needs to be taken indoors in freezing temperatures! Both up on my roof now. It took me 3 calls to get them to understand that their catalog system is messed up and that the mistake was theirs and to issue a refund. I will also be contacting the Better Buisiness Bureau. Nea Pantry is a freelance writer living in downtown Toronto. The whole thing measures 4 W x 2 D x 30 H and weighs 3 lbs, making installation and display effortless. For more than 25 years, Design Toscano has introduced exclusive sculptures, furniture, statues, wall art, and decorative furnishings to passionate consumers eager to surround themselves with unique and extraordinary objects. Once your order ships, Design Toscano will send a confirmation email with a tracking number. BBB Business Profiles are subject to change at any time. I love Design Toscano products, have never had a problem dealing with the company and I plan to continue to buy their products. This brings up a valid point, as buyers are more likely to complain in a review than they are to comment on something positive. I found what I thought would be a great Buddha statue for my garden. Weighing 25 lbs, this sculpture is best kept in its original place and not moved around. What used to be bronze, brass, wood, cast iron, ceramics etc. Exceptionally beautiful product. Now, this Design Toscano review will move on to the brands pros and cons. Do not shop here. Some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. NYPost: Toys R Us Is Going Out of Business, Business Love to Know: How to Have a Going Out of Business Sale. Promised to check the order and call back, but never called --- SO I cancelled my order. This is a multi-location business. Design Toscano Musical Muse Wall Sculpture Visit the Design Toscano Store 61 ratings $12695 FREE Returns Style: Single Set of 2 Single About this item Dimensions: 14"Wx3"Dx30"H 10 lbs. Companies can ask for reviews via automatic invitations. Overall: 10'' H x 3.5'' W x 3'' D; Overall Product Weight: 1lb. Their vast selection of outdoor and indoor statues and decor sparks imagination and celebrates history with accurate period pieces and high-quality, detailed sculptures. Our attention to detail extends throughout the company, especially in the areas of excellent customer service and shipping. Ms. Kathleen Matej, Vice President of Customer Service. Design Toscano. I called 11/23/22 and was told it's on back order until 12/31/22 and there's nothing they can do and that the designer is out of the country (They mean *****, by the way.). Inventory is gathered and any legal obligations fulfilled. Warranties and Limitations of Liability: I had been a customer from the first time they started the site, and I have ordered the most unbelievable products. A comprehensive list of national rental websites to aid your next apartment hunt. Under no circumstances and under no legal theory shall Design Toscano, its suppliers, successors, or any other party involved in creating, producing, or delivering this website's contents, be liable to you, or any other person for any indirect, direct, special, incidental, or consequential damages arising from your access to, or use of, this website. On OUR dime. Nor did they seem interested in understanding why their bizarre catalog might confuse shoppers. Its unique and not easy to find. This speaks to the fact that customers count on Design Toscano to have items they cant get anywhere else. Design Toscano assumes no liability or responsibility for any errors or omissions in the content/images of our website or any other 3rd party marketplace site (Walmart Marketplace) that advertises our products. Customers with a keen eye for detail picking up flaws on the larger versions. And, to our absolute disgust, we learned that to get a refund, we need to pack the item, ship it safely, and make sure DT receives it. Do not order anything from them. I usually am very pleased with my once--a-year Toscano order. Bigfoot the Garden Yeti 28.5-in H x 19.5-in W Brown Yeti Garden Statue. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. There are a few different ways you can find companies that are going out of business. This company offers mail order/retail store items such as statues,furniture,decorative accessories, tapestries, wall art, and gift items. I received an alligator statue from this company last Christmas. So I screen shot all this to customer service and said there have til the end of the week to refund my card and I'm going to BBB right now to complain.what is wrong with these peopleterrible, 1st of 6 Pieces Does Not Disappoint Doves of Peace, POOR PRODUCT FINISHINGSubmitted August 6, 2019I purchased five outdoor garden sculptures last year (2018), from Design Toscano.Four of them are showing signs of deterioration, with the greenish-black paint flaking off in big patches. Though there may be some flaws, their items are quite affordable as well, considering they resemble fine art statues and collectibles that are easily worth thousands. Free shipping for many products! BBB reports on known marketplace practices. It arrived shattered, and I didn't accept delivery. The Design Toscano profile on Biz Rate Surveys (bizratesurveys.com) shows a customer rating of 9.1/10. Tip for consumers:You can also order Toscano on Amazon. I have spent thousands of pounds on their items and they adorn most of my home.