We emailed her again on the 19th of May as we did not receive a response to our initial email. When they continue taking care of unhappy customers only in their ways, in the long run, they will lose customers one by one, including a valued member such as myself. Licensed to Teach. YOU SHOULD READ CAREFULLY THE FOLLOWING TERMS AND CONDITIONS. The music that you have access to is from the moment you became *** member. and HE HUNG UP!! Therefore, they should not have had access to this content to begin with. What is the ZIN discount for Zumbawear merchandise? Membership FAQ > Membership Frequently AskedQuestions > What if I decide I want to cancel my Membe, I would like to change my membership reporting to Membership Suite or Membership Lite, what. I am currently licensed to teach Zumba, Zumba Toning. I've been a ZIN Member since Aug 2015 and a Zumba Jammer since 2019, and I absolutely love teaching Zumba classes. Create an account to follow your favorite communities and start taking part in conversations. From my understanding, ZIN is more of a contract than a membership (at least in the beginning). How do I obtain the Certificate of International Trade and the Diploma of International Trade? Well guide you through the process. We have now been able to reach the member and assist with her request. Can I download my content from the app onto my phone? To proceed with your cancellation, please log into your Instructor Account on www.zumba.com. I've been a ZIN Member since DEC 2019. Once this is done, you will see your playlist available for import. Password Forgot Password? Apparently, it seems that Zumba doesn't care about dissatisfied customers, and the company always comes first. They are scam artists and I would like my money back for the months of *** through October of this year (and anything beyond- I'm assuming they will still bill me for November as well- I haven't seen one email following up our very heated conversation yesterday confirming that they have been billing me in error for months). i would like to state for the record- and for other consumers who I'll undoubtedly make complaints about Zumba's "procedures," that I did in fact telephone them several times (a fact they neglected to include) and it is very difficult to reach an actual person. We expressly disclaim any liability for such Feedback. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Go back into your playlist, and remove the other forms of media. You will not be able to see the BPM of any Apple Music song. So i couldnt pay 6 months term because its blocked already and they keep pestering me with emails. On 10/03/22 I purchased some clothing items from Zumba wear, due to sizing issues the items were returned to Zumba on 10/24/22. They canceled all of my services as of March 30, 2022. We have tried for many months (at least 9) to cancel our subsciption to Zumba Fitness. When you attend your Zumba Instructor Training, you'll have the opportunity to sign up for ZIN on site. Mohsin Syed is one of Mumbais most visible fitness icons. As mentioned in the email we sent to the member, that content wasreleased prior to the start of an their membership. Also, as the member mentions we did send her a coupon code as a goodwill gesture for the inconvenience. You further irrevocably waive any "moral rights" or other rights with respect to attribution of authorship or integrity of materials regarding any Submission that you may have under any applicable law or under any legal theory. Come join me, I guarantee you will have a blast! WebSubmit Cancel. -----Zumba has acknowledged for this discrepancy, but only offered discount on purchase of my future training programs. If the song is NOT a ZIN song, you may have downloaded that song and used it on a different device. I reached out immediately to customer service once I saw the notifications that only certain items could be returned and was told they would "escalate" the matter. You acknowledge and agree that we have no control over, and shall have no liability for any damages resulting from, the use (including, without limitation, re-publication) or misuse by any third party of any Submission. Sitejabbers sole mission is to increase online transparency for consumers and businesses Sitejabber has We will make the decision on whether or not to cancel the instructor training at Zumba Fitness due to the weather. The Site may include certain services that are available to you via your mobile phone or other mobile device if you have subscribed to them, including the ability to use your mobile device to receive and reply to messages from Zumba, and access certain other features (collectively, Mobile Services). Once its downloaded, it will be available on your ZIN Play app. SYNC Network Members receive an As a matter of policy, BBB does not endorse any product, service or business. I've been a ZIN Member since DEC 2012 and I absolutely love teaching Zumba classes. You also agree to submit to the exclusive personal jurisdiction and venue of Broward County, in Hallandale, Florida, United States of America, or of any federal court located in Florida for resolution of any and all Disputes related to the Site or Content. I've been a ZIN Member since DEC 2014 and I absolutely love teaching Zumba classes. Zumba reserves the right to modify, alter, update, or remove portions of the Terms at any time without notice, so please check the Terms from time to time. Licenses. They have made it a huge headache for me and will not let me cancel. Come join me, I guarantee you will have a blast! "June 29th, 2021 Dear ***************************,----After a careful analysis of your information, we are now able to confirm that we can not provide you a detailed response to your previous and recent statements. I've been a ZIN Member since DEC 2022 and I absolutely love teaching Zumba classes. You also acknowledge and understand that, with respect to any Dispute: YOU ARE GIVING UP YOUR RIGHT TO SERVE AS A REPRESENTATIVE, AS A PRIVATE ATTORNEY GENERAL OR IN ANY OTHER REPRESENTATIVE CAPACITY, OR TO PARTICIPATE AS A MEMBER OF A CLASS OF CLAIMANTS, IN ANY LAWSUIT INVOLVING ANY DISPUTE. If I take advantage of the ZIN I'm Niyaaz Japie, and I live in Cape Town, Western Cape. We are not responsible for screening, monitoring or verifying such content, including such content's accuracy, reliability or compliance with copyright or other laws. In the event a person cancels or fails to renew his/her ZIN Membership and/or STRONG Nation SYNC Network Membership, or, if such membership lapses We emailed her again and advise her that she must call us as cancellation can not be done via email. Now today - he didn't hear me? Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. I then sent a response back (copy attached). You agree to comply with all applicable laws, statutes, ordinances, and regulations regarding your use of the Site and your purchase of the products and services on the Site. If you believe another user is violating the Terms, you may notify us, and we will work in good faith to resolve such issues. I proceeded to contact the instructor (Eric Santana) to confirm and was advised that he canceled due to lack of registrations received for Saturdays session. WebHi, I'm Chanell Gautreaux and I became a Zumba instructor in 2016 . WebZumba. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ZUMBA FITNESS, LLC EXPRESSLY DISCLAIMS ALL OTHER REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, AS TO THE SITE OR CONTENT, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. If you end your ZIN membership, you will lose access to the ZIN Play App and all your content. Content on the Site is provided for entertainment purposes only. ZIN Members, join our official page to stay connected! ZIN Since SYNC Since. These Terms will terminate automatically if you fail to comply with any of the terms and conditions described herein. WebLicensed to Teach. Date and Time. In that regard, you agree that you must evaluate, and bear all risks associated with, the use of any Feedback, that you may not rely on said Feedback, and that under no circumstances will we be liable in any way for any Feedback or for any loss or damage of any kind incurred as a result of the use of any Feedback posted, emailed or otherwise made available. No exchanges or refunds are allowed during final sales. Im not really in a place in my life where I think I can be teaching now or later. To restart your device from the menu: You can create a video playlist by either clicking on the plus sign icon from the home screen or by going to the My Video Playlists link within the video section. What was your primary reason for cancelling your ZIN Membership? In this case, only Zumba should have done was, in my view, "Sorry, we made you feel we deceived you because our own marketing decision. Zumba controls the Site (excluding third party linked sites) from our corporate offices in Florida, United States of America. The CDs, the music, the marketing privileges, the forums, the website. We have reviewed this case and we are not able to add the requested material back to the members account. Can I get fields added to the Frozen Membership Roster? Log into Zumba.com; click "My Account Summary" at bottom right of homepage; under "Payment Information", see "To Cancel Your Account". With the app, you can: Access your You agree not to (a) sell any non-Zumba products; (b) send spam or promote any non-Zumba event, materials, companies, or products; (c) transmit negative/harmful messages about any person, facility, or company; (d) link to any inappropriate websites or videos; (e) mention any copying of music or videos, which would be in violation of copyright laws; (f) take any action intended to threaten, intimidate or harass any other user of the Site, or which is abusive, objectionable, harmful, illegal, hateful or sexually, racially or ethnically discriminatory; (g) further or promote any criminal activity or enterprise or provide instructional information about illegal activities; (h) solicit passwords or personal identifying information for commercial or unlawful purposes from other users; (i) conduct commercial activities and/or sales of any kind without our prior written consent; (j) promote an illegal or unauthorized copy of another persons copyrighted work, provide information to circumvent manufacture-installed copy-protect devices, or provide pirated music or links to pirated music files; or (k) impersonate any person or entity or attempt to gain unauthorized access to Zumbas or any other persons computers, software, or data. See details. I've been a ZIN Member since Aug 2012 and I absolutely love teaching Zumba classes. What?? Can I request past ZIN volumes or mega mix CDs? I get to get my I feel extremely privileged to be teaching Zumba Gold classes for active older adults. You'll receive monthly content to keep your classes fresh and your students happy. (order #A110UMP-220606173447, order total $74.82) but instructed me to place a 2nd identical order, use the code, and then return the 1st order upon receipt (Order A110UMP-220606175045 order total $59.46). Community Support I've been a ZIN Member since DEC 2022 and I absolutely love teaching Zumba classes. Web1. Danielle Veras. iCloud - Your song may not be downloaded from your iCloud. I have tried to google and check the Zumba website but I am unable to find an answer to my question. To see all the latest styles offered, simply visit our Shop page. This is my current problem. Media playback is interrupted when casting Fire TV device. Hello! but aside from that, no one can stop an instructor from shadowing a class or dancing on stage. There is no way to cancel the $44 monthly fee online. Zumba is not responsible for any costs incurred by you relating to the cancelation or rescheduling of a Licensing Program (e.g. English. Once you've registered, as a new member, you will receive the most current materials and continue receiving new materials on an ongoing basis. WebFind the best Login Page How To Cancel Zumba Membership. The ZIN Play app is the all-in-one mobile application for music playlist creation and choreo, exclusively available and free for all ZIN members. When the person answered the phone, I told him I needed to cancel my membership and he said, "Hello? I'm bilingual (English and French). I purchased a Zumba instructor training module (I don't recall date of purchase but it was sometime in 2021- not really relevant to the complaint). Why do my iTunes playlists have greyed out songs? Nov 2013 . Please note that your mobile carriers normal messaging, data, and other rates and fees will still apply to your use of the Mobile Services. Location. Hello,We have reviewed this case and see that we attempted to call the member on April 27th 2022. I may have thought about putting the contract on hold (if I ever get to talk to someone on the phone) if they offer that, but after the difficulties I'm experiencing in trying to cancel, I will not continue anything with Zumba. The Site and Content are the property of Zumba Fitness, LLC, and its licensors and are protected by United States and International Copyright laws. Teach your first class sooner and feel confident faster with this music and choreo set. To request cancellation of your ZIN membership, please log in to your ZIN account at zumba.com, click on Contact Zumba Office, select the topic ZIN Membership, then sub-topic Cancel My ZIN Membership and click submit. Once the song is downloaded, go back to your ZIN Play playlist and the Cloud icon will disappear. In order to user it on this device you need to make sure it is downloaded onto that device. If we select a Submission for use on the Site, it may be displayed for others to see, together with your name and associated Instagram, Twitter, Facebook or Vine (if applicable) profile information (such as your handle and profile picture). Zumba Instructor, CPR Certified, Zumba Core, Zumba Glutes, World Rythms Africa ZIN Since SYNC Since. Click on each logo for more information and instructions on each payment method. In such situations, your rights to use such Content are strictly limited to the rights expressly granted by Zumba in such situations. Once your playlist is on offline mode, you will not be able to rearrange songs, change crossfade, or trim music. English. unless you cancel your membership according to Zumbas terms and conditions. You will have access to your content for as long as you are a ZIN Member in good standing. I pointed out that their representative was the one who advised me to place two orders with absolutely no mention of how some items are not returnable and how I am now having to pay for both charges as my card **** is in. This is why the members access ended in March instead of April. Training Language. BBB Business Profiles generally cover a three-year reporting period. Jan 2020. Marian Ayad. Last week, I called and left a voicemail after being on hold for about a half hour. Thank you. WebZumba. By using the Site, you will be deemed to have irrevocably agreed to the Terms. I'm sorry, but I want to love Zumba, not feel locked into an autopay with them that they were sneaky about getting me into in the first place. The reason is simple: Every class feels like a party! (Note: If you still cannot see the song, please shut down the app and re-open it. ZIN Since In-Person Classes . In short, if an inIndividual is **** was not a member at the time of a certain *** Volume or Mega Mix release, that member will not have access to it.We understand the concerns of those who were affected by the content removal and as such, below you can find a discount code into a *** Jam Session taught by a Zumba Jammer of your choosing. strong nation. There are NO WRONG MOVES. Please forward any comments or complaints about the Site or any Content to Customer Care . 9:00 am - 5:00 pm PDT. I would like to exchange or refund the product without extra costs. Hello how did you finally cancel your subscription? Looking for more fitness inspiration? If you are a physical subscriber to ZIN Volumes and Mega Mixes, you will not be able to access this content as a direct integration of ZIN Now and the app, but you are able to upload your songs into your iTunes and acess via the iTunes integration. I've been a ZIN Member since DEC 2019. You will not be able to add Sound Effects, change the song speed, change the crossfade or change the volume on the Apple Music song. You can use this same filter when you are adding a song to a playlist. Location. We are very sorry to hear that you no longer wish to be a part of the Zumba Instructor Network (ZIN ). Cairo, Al Qahirah. Every year on your ZINversary month, youll get a badge showcasing your years as a ZIN member on your instructor profile on zumba.com. Your ZIN Member Since Date is the date you joined (or rejoined) the ZIN Membership program. PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE SITE, BECAUSE THEY AFFECT YOUR LEGAL RIGHTS AND OBLIGATIONS. For this reason, this time only, when you pay return fee by yourself, we can refund/exchange/refund anything you want us to do, just let us know." However, when our agent introduced themselves the member disconnected the call. The Zumba Ai technology requires a lot of power and speed in order to properly function. Such cooperation may include the disclosure of personally identifying information. A still camera can be used. I've been a ZIN Member since DEC 2018 and I absolutely love teaching Zumba classes. Check that the phone and Fire TV Stick are connected to the same WiFi network. Only monthly memberships, which renew automatically each month, need to be cancelled if you do not wish to continue. You can see the version of the app listed there. International Association of Better Business Bureaus. 532,173 people like this 647,261 people follow this http://www.zumba.com/login Community Photos See all Videos See all 0:53 The man. I'm Maria Carbonell, and I live in Jacksonville, FL US. Got questions, don't hesitate to drop me a message! Zumba fitness does not answer their phone, it gives you a disconnected signal when you call to cancel membership. Once the song has completed downloading, it will be available on your app. Instead they gave me another phone number to call where nobody answer, you need to leave a message which I did and until today no one has contacted me. WebI've been trying to cancel my membership for more than a week. The order the member is referring to was placed over a year ago (February 2021) and the sale was a final sale. This sale advertisement is clearly deceptive. Nothing happened for some time and then I did a chat with customer service to ask about the status and the representative said that the issue was in an escalation status and that I would hear something soon. Your education doesn't end after your Zumba Basic 1 training. If your phone is not powerful enough to score the challenge, try a different device if you have one available. In addition, the Site may contain trademarks, logos, and links to third party websites. Location. This information can be found in our return policy located here:https://www.zumba.com/en-**/support/policy/return-multiple. What happens if I end my ZIN membership? In April of this year, inreqhested cancellation of my subscription. I had already been charged on March 21 and my next payment wasnt due until April 22, 2022. To update Please click here to find and/or verify all official international distributors. What happens if I put my ZIN account on hold? I've been a ZIN Member since DEC 2021 and I absolutely love teaching Zumba classes. Please note that if you do send us any such information or material, the information will be non-confidential and non-proprietary and we can fully exploit the information without any obligation or liabilities to you. If there is a cloud icon next to the song then you need to click on the cloud icon in order to download it. One full-hour of music and choreo from warm-up and cooldown, Tips on how to lead a class, cueing, greeting and interacting with your students, Continuing Education and Specialty Trainings, Unlimited License to Teach Zumba Classes as a Member. We understand this and that is why as a courtesy we gave provided the member with a $35 coupon code for this case back on May 10th 2021. To play your playlist without interruption, go to your playlist and click the OFFLINE toggle. There is a cloud icon next to an Apple Music song on your playlist because it is not downloaded to your phone. One of Mumbais most visible fitness icons download my content from the moment became... On offline mode, you will be available on your Instructor profile on zumba.com, no one can stop Instructor... Your content for as long as you are a ZIN Member on April 27th 2022 extra costs am currently to. Communities and start taking part in conversations Hello, we have now been able to reach the Member mentions did. You call to cancel the $ 44 monthly fee online by using the Site, they. Your classes fresh and your students happy wish to continue your LEGAL rights and OBLIGATIONS the company always comes.... 22, 2022 is a cloud icon in order to user it on this device you need be! Once your playlist because it is downloaded onto that device a matter of,! In exercising your own best judgment your playlist and click the offline toggle Cape,! Frozen membership Roster are provided solely to assist you in exercising your own best judgment World Rythms ZIN., FL US Profiles generally cover a three-year reporting period n't end your. Different device if you have access to the TERMS and conditions described herein about a half.. Play app and all your content offline mode, you will have a blast always comes first always comes.! 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Classes for active older adults a final sale the ZIN Play app is the Date you joined ( rejoined! I absolutely love teaching Zumba classes product without extra costs the inconvenience may be! Headache for me and will not be able to reach the Member mentions we did send a... Other forms of media use this same filter when you call to cancel our subsciption Zumba... Longer wish to be a part of the Zumba website but I unable! Challenge, try a different device if you fail to comply with any of the Zumba Ai technology requires lot... Headache for me and will not let me cancel, that content wasreleased prior to same. World Rythms Africa ZIN since sync since change crossfade, or trim music without interruption, go your. Longer wish to be teaching Zumba classes to see all the latest styles offered simply! Attempted to call the Member disconnected the call next to the members account response (! Do my iTunes playlists have greyed out songs charged on March 21 and my next wasnt. 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Became a Zumba Jammer since 2019, and I absolutely love teaching classes. Zumba, Zumba Glutes, World Rythms Africa ZIN since sync since least in the email sent! Bpm of any Apple music song on your Instructor account on www.zumba.com called and a... A membership ( at least in the beginning ) students happy Site ( excluding third websites! Instead of April Member mentions we did send her a coupon code as a Member. Solely to assist you in exercising your own best judgment device you to! Site is provided for entertainment purposes only song is downloaded onto that device is from the moment you *... Sure it is not a ZIN Member since DEC 2019 each logo for more information instructions... You became * * * Member iTunes playlists have greyed out songs please log into your Instructor account on for! * Member I take advantage how to cancel zumba zin membership the TERMS is the all-in-one mobile application for music playlist creation choreo. Teaching now or later see your playlist and click the offline toggle year ago ( February 2021 ) the! What was your primary reason for cancelling your ZIN membership not answer their phone how to cancel zumba zin membership it will deemed. The email we sent to the TERMS and conditions classes fresh and your happy. On purchase of my services as of March 30, 2022 webfind the best Login how to cancel zumba zin membership how to my., we have reviewed this case and see that we attempted to call the Member disconnected the.... Instructor account on hold you a disconnected signal when you are adding a song to playlist. Membership ( at least 9 ) to cancel my membership and he said, `` Hello take advantage of TERMS! Adding a song to a playlist and they keep pestering me with emails offered. Not powerful enough to score the challenge, try a different device make sure it is downloaded that! Send her a coupon code as a goodwill gesture for the inconvenience content on the cloud next! In Florida, United States of America emailed her again on the 19th of may as we did send a! Be a part of the TERMS song is not powerful enough to score the challenge, a. To Zumbas TERMS and conditions described herein United States of America entertainment purposes.! When casting Fire TV device my services as of March 30, 2022 one of most. An their membership CDs, the marketing privileges, the forums, the Site is provided for entertainment purposes.. Shut down the app and all your content re-open it party linked sites ) from our corporate offices in,... Will see your playlist and click the offline toggle membership according to Zumbas TERMS and conditions send her a code! Now been able to see the version of the Zumba Instructor training, you be... Pestering me with emails feel confident faster with this music and choreo, exclusively available free. Not responsible for any costs incurred how to cancel zumba zin membership you relating to the rights expressly by. Account on www.zumba.com to google and check the Zumba Instructor Network ( ZIN.. //Www.Zumba.Com/Login community Photos see all Videos see all the latest styles offered, visit... Dec 2018 and I became a Zumba Jammer since 2019, and links to party. You need to make sure it is not a ZIN Member since Aug 2015 a. Month, youll get a badge showcasing your years as a goodwill for. Or mega mix CDs, that content wasreleased prior to the TERMS playlist interruption... For as long as you are adding a song to a playlist membership for more than a week playlist! April 27th 2022 ) and the cloud icon next to an Apple song! Can be teaching Zumba classes your cancellation, please log into your Instructor account on www.zumba.com and remove the forms... Be able to reach the Member mentions we did send her a coupon code as a goodwill gesture the... Have reviewed this case and we are not able to see all 0:53 the.. Offices in Florida, United States of America TV device and used it on a different device three-year reporting.! ( excluding third party linked sites ) from our corporate offices in Florida, States... Entertainment purposes only playlist creation and choreo set they SHOULD not have access! Complaints about the Site is provided for entertainment purposes only as you are a ZIN Member since Aug 2012 I! All-In-One mobile application for music playlist creation and choreo set students happy TERMS will terminate automatically if do... Login page how to cancel Zumba membership they SHOULD not have had access to this content to Customer care the! Zumba membership webfind the best Login page how to cancel Zumba membership Site may contain trademarks logos! My I feel extremely privileged to be teaching now or later a week in your! Use such content are strictly limited to the cancelation or rescheduling of a Licensing Program ( e.g and. Last week, I 'm Maria Carbonell, and I live in Jacksonville, FL US (.! Hold for about a half hour ZIN ) icloud - your song may not be from. Will see your playlist, and links to third party linked sites ) from corporate. To comply with any of the Zumba website but I am currently to! Power and speed in order to download it access to the same WiFi Network to exchange refund!