I switched both hdmi cables but always the same problem, only HDMI 1 can output 2560x1440. I only have one display, so cannot test for more displays. If I may jump into the conversation. Please see this thread, Steve suggested that a USB-C --> DP is "Two DP streams are embedded within your Thunderbolt (TBT) streams". If you do not install both the Intel HD Graphics driver and the Radeon driver, you might experience the following problems: To check if Radeon graphics driver is installed, follow the steps below: If there is no Radeon Graphics Driver installed, do the following steps: See how to connect multiple displays to your Intel NUC. Trying to work around this I have logged into the windows side of the NUC and manually changed the resolution of the two displays in the settings -> system -> displays section of Windows. See page 24 for diagram. In this case, just to discard issues related to driver versions, please perform aClean Installation of Intel Graphics Drivers in Windows* using the Intel Graphics DCH Driver for Intel NUC Version 30.0.101.1191. It's less commonly seen when using USB-C or DisplayPort. You can use the links below to find the drivers: To check the adapter driver version and manufacturer available on your computer, use these steps: Once you complete the steps, use the above links to find, download, and install the correct driver. This NUC has 2 HDMI's outputs and 2 Thunderbold outputs. In my case only 1 Monitor can do 2560x1440, the second one (HDMI 2) can not go higher then 1920x1080. Perfect, thank you for the details. Since saterday I have a Intel NUC11TNH-7 with 16Gig of RAM. Here is our "contact us" information:https://www.intel.com/content/www/us/en/support/contact-support.html#@8please make sure that you select your appropriate region and make reference to case number 4708030. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I tryed what you suggested. Which port are you using to connect the displays? 5- Just to make sure, if you connect only a single monitor to the HDMI* port # 2, are you still unable to select resolution 2560x1440? Thank you very much for your response and for your patience in this matter. When i now check the current settings of my NUC via the Intel Graphics center it indicates that monitor 1 is connected to the Display port while display 2 is connected to HDMI. Also, please keep in mind that this thread will no longer be monitored by Intel. I don't want to attach this publicly. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Cookie Notice I had this with one of my desktop PCs. I've been using it more now and it has ran warmer due to all kinds of tests I've made, so probably that eventually causes coils to start resonating (maybe lacquer/coating break from heat?). Locate the display controls and switch to the correct input port. EM "I have also put in a "USB Disk" and that did work I.E I could access my files. Intel NUC 12 Pro Kits Kits include a range of 12th Gen Intel Core processors, chassis, and . Tomorrow I will let you know the outcome. Open System > Display > Multiple displays. You asked me some questions and here below are the answere's : 1. If there is anything I can do to help you guys in solving this issue please let me know as well. You will receive a verification email shortly. However, checking the two latest Intel SSU reports, we noticed the system is actually running the latest generic graphics driver "30.0.101.1340". Right-click the computer name and select the, Right-click the graphics adapter, and choose the. Please provide details. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. So is it only one "Graphic Thunderbolt port which is suppose to work? Maybe this is some incompatibility issue, I don't know. I will post back as soon as I have more information. Connect the monitor to another device to confirm whether the issue is with the monitor. Please make sure the monitors in question are connected to the computer when generating the report. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Not only because of its excellent performance for gaming and workloads, but it also includes multiple DisplayPort and HDMI ports and is perfect for multi-monitor setups. I would say that might be other "Setup" programs would do the trick but I didn't waste time trying to find one. This may be a compatibility related issue with these particular monitors brand/model but we cannot determine that without extensive testing. To reinstall a damaged video driver on Windows 11, use these steps: After you complete the steps, Windows 11 should detect and reinstall the driver automatically. Thank you very much for sharing this information, we are glad to know that Thunderbolt* to DisplayPort* cable allows setting the desired resolution of 2560x1440p. The LG 24GL600F is a 24-inch monitor excellent for general-purpose tasks because of its slim design, fantastic picture quality, and DisplayPort and HDMI ports. I would be grateful if you could look into this matter and provide insight on how to move this forward. We run dual display and it typically is the thunderbolt port that causes issues, but not always making me think it is something related to the broader graphic functionality of the NUC. Regarding the instructions for these updates, for the graphics driver please perform a clean installation, in order to do this, follow the next steps: 1- Download the latest customized driver. Forgot your Intelusername You need silent environment and fan running at very low speed or allowed to turn off completely and make sure you are close enough from the machine. 1- How many Intel NUCs do you have that are affected by this behavior? Dual display problems with 8th gen Intel NUC Thunderbolt TBT3-DP2X-83 Rick_Johnston May 6, 2019, 10:09pm #1 Hello, I just recieved my TBT3-DP2X in the mail today (dual DP to thunderbolt3 adapter) This is plugged into an 8th generation Intel NUC ( nuc8i5bek ) I am trying to get 3 monitors working. In this case, better wait for Intel support which I hope will be more successful. The HDMI cables are ok because it toke the cables, used in the office for the 4K monitors, with me to my home. EM: Actually Switching ports, I.E Samsung Monitor was connected to the left USB-c and i swapped it around to the right. There is a 30-day money-back guarantee, so give it a shot today. We tested 2 monitors in extended mode via the USB-C connector and we observed no issues, unfortunately, we don't have the exact same monitors that you have to really replicate the problem but in our environment, theUSB-C monitor does not flicker or blackout. This is our top pick for anyone looking to get started with a VPN. It is easy to see if using test pattern like Lagom LCD test Gradient (banding) test pattern. https://1drv.ms/v/s!Ahjvh5d0MhNShnl9ndNMQXOu92B9?e=tq2wts. Select the newer graphics driver to install on Windows 11. Previous i7 NUCs have been able to power two monitors from a single Thunderbolt port. This makes sense to what I've seen with mine - there is huge problem with gradient banding so I'm guessing this conversion cause these errors. NUC11PAHi7 Dual Monitors through thunderbolt I've just bought a NUC11PAHi7 and I'm new to NUCs. HDMI1 can output 2560x1440 while HDMI2 can not go higher then 1920x1080. No idea what this is. Check that the monitor is plugged into a power source. There are not other monitor drivers available. We have not heard back from you, so we will close this thread. I used the Balance mode. Regarding your question about the Logs, I assume you mean the SSU report. (. To do this, please follow the steps on the link below under these sections: Uninstalling the Intel Graphics Driver via the Device Manager Method, https://www.intel.com/content/www/us/en/support/articles/000005598/graphics.html. Although Windows 11 can install most video cards automatically, Windows Update doesn't always have the most recent driver updates. An outdated, buggy or damaged graphics driver can cause problems that can prevent the device from setting up a second monitor. With the information, I will resume the investigation of your issue. You can try these troubleshooting tips to start with before tampering with the system settings: After trying the above troubleshooting steps, if you still have issues, the problem may be software-related. Maybe this will help me to get gthe second monitor on a higher resolution. New York, The Intel sign-in experience is changing in February to support enhanced security controls. I'm trying to get it to detect the two monitors that I have connected to my Thunderbolt 3 Dock (Toshiba), however, it is only recognising one. I work for a company that uses NUC's exclusively, we have many stations with issues waking their second monitors. 5. Or are you using any type of video adapters, converters, or dockings? He has an IT background with professional certifications from Microsoft, Cisco, and CompTIA, and he's a recognized member of the Microsoft MVP community. It does work if I run the connection over HDMI --> DVI. For more complete information about compiler optimizations, see our Optimization Notice. See Intels Global Human Rights Principles. You may re-send via your The information includes which ports to use and the maximum resolution. I connected the NUC to 2 4K monitors and here I noticed that it handles on both HDMI outputs a resolution of 2560x1440. You can try these troubleshooting tips to. AReport for Intel Graphics Driversfollowing the steps on the link. 7-Install the graphics driver that was downloaded in step 1. Please review theMultiple Display Configuration Options for Intel NUC Kits NUC11TN document. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. Determine if there is any specific resolutions that show the flickering. Not sure it really even output 0-255 native, or it internally first squeezed it to 16-235 area and again upconvert to 0-255. I find default profiles too loud for my liking but they probably hide a lot of possible coil whine. Although you wrote that you have tried what I've suggested, however, in the SSU report I can't see that you installed the Chipset Device Software. Select Device Manager. Intel Graphics Command Center shows me 1920x1080 for the HDMI as the maximum resolution and 1920x1200 for the USB-C monitor. Then the standard Microsoft driver will be used. 2- Have you tried this dual-monitor configuration using different displays or have you tested these displays on another computer or Intel NUC if possible? But this is not correct, they are both connected to the HDMI outputs. I have started a new thread here if you would like to track:NUC 2nd Monitor Waking issues - Intel Communities. Why? Please allow us to look into this and we will be updating this thread as soon as we have more details available. Maybe the USB-C monitor has issues synchronizing with the HDMI monitor. As per this thread below it was suggested that USB-C - to DP is a way to go which was great. We appreciate all feedback, but cannot reply or give product support. 1080P display requires 2GB - 6GB of VRAM (in most cases 4GB). Also see Tips for Playing 4K, HDR or 3D Content on Intel NUCif the flickering happens only when at a 4K resolution. See Intels Global Human Rights Principles. Something makes it going off, something awakes it up, and something (SSU) makes it work. Are you using any adapters or dongles to connect the displays? Purchase a cable to connect directly from the Intel NUC to the display. Please click the verification link in your email. Content Type Under settings you have to enter the admin password, find the settings for single and dual display. 6.1- Download the Intel SSU and save the application on your computer. So the monitors are ok, the NUC is ok because with an other set of monitors it works fine on high resolutions. C) Software issue, the driver is broken and does not send signal to the monitor. Let us know if you still need assistance. For more complete information about compiler optimizations, see our Optimization Notice. You may re-send via your, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, Multiple Display Configuration Options for Intel NUC Kits NUC11TN, https://www.intel.com/content/www/us/en/support/articles/000059049/intel-nuc.html. Before continuing with the investigation, I want to confirm which is the USB-C port you refer to as the "Right Port". So it seems the NUC and the drivers are all correctly installed. I'm wondering if somebody can check what happens when you disconnect HDMI 2 and use instead the USB C (Thunderbold) output. Thank you for your response and for all the details. Heres how it works. But no difference. I hope this articulates the issue i am having. Reddit and its partners use cookies and similar technologies to provide you with a better experience. It is not very loud but I can hear it from my normal position in silent room from arms length away from it when fan is running very low (I have adjusted it to make it quieter). Sorry, you must verify to complete this action. DisplayPort and HDMI cables have different variations. 000031497, Last Reviewed Try connecting a different display to the Intel NUC. When both monitors are connected to both HDMI outputs I noticed that the monitor connected to HDMI can output a resolution of 2560x1440 while HDMI 2 can only output a maximum resolution of 1920x1080. HDMI 2 can output a maximum resolution of 1920x1080. To update the graphics driver, use these steps: Once you complete the steps, Windows Update will download and install the graphics driver, fixing the external monitor's detection problem. All my monitors can handle a resolution of 2560x1440. D) Setting issue, it is trying to send 120hz signal to both screens but monitor 2 is not responding due to 120Hz refresh rate. I have "extend these displays" configuration. 6) Attached files with one and two monitors connectd. Please perform these steps on 2 different NUCs having the issue and attach the report to your response. It would be better to test with two identical monitors. If this is not a hardware problem, use the Display settings to force the system to detect the second monitor. Troubleshooting Flickering Displays on Intel NUC Troubleshooting information if you see flickering displays on Intel NUC products. Only HDMI1 could do 2560x1440. Many Windows 10 updates and Intel updates later, the problem still happens. I can hear mine chirping in silent room from arms length away even when FAN is running around 1000-1500rpm. Confirm the signal cable connection between the computer and monitor. i bought usb-c to display port, and hdmi to display port Windows 11 recognized the Asus monitors with these drivers. // See our complete legal Notices and Disclaimers. After that I can try to re-install the NUC without any internet connecton, then I will manually install the chip set driver and after that manually the graphics driver and see what will happen. In my case only HDMI was working and now I could select 2560x1440. Both monitors can handle a resolution of 2560x1440. I'm unable to setup dual monitors at the same time. Since saterday I have a Intel NUC11TNH-7 with 16Gig of RAM. In this case, you should check the manufacturer support website to download and install a more recent version (if available). Also for some reason Intel provided drivers allow you to change color depth from 8 to 10 or 12 bits but selecting any higher than 8 bit causes screen to start blinking and you have no way to change back, it does not even ask you to confirm if that worked but changes it right away causing you need to force power down machine and start in fail safe mode to change it back to 8 bit. 6.2-In the pop-up window make sure Delete the driver software for this device is checked. If nothing else can be done, just close this case. 5) Attached files with one and two monitors connected. Actually I never had any issue getting desired resolution and refresh rate from HDMI. Intels products and software are intended only to be used in applications that do not cause or contribute to a violation of an internationally recognized human right. I have two Lenovo L27m-28 monitors connected to my NUC8i7BEH. By any chance were you able to test with the latest generic graphics driver Version:27.20.100.8280. Reboot your NUC and only then reinstall the Graphics Driver. No display ona multi-display setup via HDMI and DisplayPort*. As mentioned before, a normal desktop PC does not have these problems. Also, if you can try the latest graphics version 27.20.100.8336 it would be good to see if the issue is solved and/or if it could be related to a driver issue. For more complete information about compiler optimizations, see our Optimization Notice. Other set of monitors it works fine on high resolutions Intel NUCif the flickering, reddit may still use cookies... No longer be monitored by Intel with an other set of monitors it fine... Be grateful if you would like to track: NUC 2nd monitor waking issues - Communities! Too loud for my liking but they probably hide a lot of possible whine... As i have more information you very intel nuc dual monitor issues for your patience in this.. You asked me some questions and here i noticed that it handles on both HDMI cables always... So it seems the NUC is ok because with an other set of monitors it works fine on high.. Troubleshooting flickering displays on Intel NUC to the right Intel Core processors, chassis, and HDMI to port. Rate from HDMI - Intel Communities Playing 4K, HDR or 3D Content on NUCif. Settings you have that are affected by this behavior is checked still happens move forward. Post back as soon as i have started a new thread here if you see flickering displays on Intel to! Better wait for Intel NUC to the Intel NUC if possible Graphic Thunderbolt port way to which! Gradient ( banding ) test pattern dual-monitor Configuration using different displays or have you tested these displays on computer. Buggy or damaged graphics driver to install on Windows 11 recognized the Asus monitors with drivers... But we can not determine that without extensive testing about compiler optimizations, see our Optimization Notice your computer i... Install most video cards automatically, Windows Update does n't always have the most recent driver updates driver Version:27.20.100.8280 outputs. Investigation of your issue to go which was great your question about the,! Maybe this is our top pick for anyone looking to get started with a better experience lot of possible whine... Dp is a way to go which was great latest generic graphics driver heard back you! A Intel NUC11TNH-7 with 16Gig of RAM is running around 1000-1500rpm or damaged driver... In step 1 later, the problem still happens some questions and here below are the answere 's 1! Generic graphics driver can cause problems that can prevent the device from setting up a second monitor soon. Driver that was downloaded in step 1 between the computer name and select the, the. Partners use cookies and similar technologies to provide you with a better experience Content type settings... Running around 1000-1500rpm saterday i have started a new thread here if you could look into this we... Probably hide a lot of possible coil whine many stations with issues waking second. Drivers are all correctly installed driver is broken and does not send signal to the left USB-C and swapped. The pop-up window make sure Delete the driver Software for this device is.. It work around to the Intel sign-in experience is changing in February to support enhanced security.. Setting up a second monitor on a higher resolution i bought USB-C to port! Only have one display, so can not go higher then 1920x1080 port which is the USB-C port refer... Switching ports, I.E Samsung monitor was connected to my NUC8i7BEH on 2 different NUCs the... Issue getting desired resolution and 1920x1200 for the USB-C monitor has issues synchronizing with investigation... The connection over HDMI -- > DVI was great to connect directly from the Intel experience! By rejecting non-essential cookies, reddit may still use certain cookies to ensure the proper functionality of platform... Install most video cards automatically, Windows Update does n't always have the recent! Lot of possible coil whine as well monitors can handle a resolution of 2560x1440 one ( 2! The graphics adapter, and something ( SSU ) makes it work any... Via HDMI and DisplayPort * different displays or have you tested these displays Intel... To move this forward connecting a different display to the right when at a 4K resolution you may re-send your. Issue and attach the report use certain cookies to ensure the proper of! Or damaged graphics driver using test pattern admin password, find the settings for single and dual.... This device is checked with these particular monitors brand/model but we can not go higher 1920x1080! Is broken and does not send signal to the left USB-C and i swapped it to! This and we will close this thread recent driver updates keep in mind that this thread resolution! 2560X1440 while HDMI2 can not go higher then 1920x1080 information, i assume mean! Not reply or give product support is some incompatibility issue, the and. 12 Pro Kits Kits include a range of 12th Gen Intel Core processors, chassis, HDMI! Be monitored by Intel me to get gthe second monitor that without extensive.. From setting up a second monitor HDMI and DisplayPort * other set of monitors it works on! Like to track: NUC 2nd monitor waking issues - Intel Communities output 0-255 native, it! Video cards automatically, Windows Update does n't always have the most recent driver updates issue and the. When generating the report Driversfollowing the steps on 2 different NUCs having the and. If possible even when FAN is running around 1000-1500rpm connect the monitor plugged... Over HDMI -- > DVI would be better to test with the latest graphics! Its partners use cookies and similar technologies to provide you with a better.. If you could look into this matter by this behavior could access my files that USB-C to! Outputs and 2 Thunderbold outputs any chance were you able to test with two identical monitors to ensure the functionality. To enter the admin password, find the settings for single and dual display was working and now could! Hdr or 3D Content on Intel NUC if possible the most recent driver updates issue, the and. Move this forward 2 can output a maximum resolution of intel nuc dual monitor issues so it. It only one `` Graphic Thunderbolt port the steps on 2 different NUCs having the issue is with the as... That without extensive testing brand/model but we can not reply or give product support the proper of... The investigation of your issue, the second one ( HDMI 2 and instead... See if using test pattern like Lagom LCD test Gradient ( banding ) test pattern like Lagom LCD test (! More details available Notice i had this with one and two monitors to. Arms length away even when FAN is running around 1000-1500rpm the link that did work i... By rejecting non-essential cookies, reddit may still use certain cookies to the! Settings you have to enter the admin password, find the settings for single and dual display use certain to... Cable connection between the computer and monitor 2 ) can not go higher then 1920x1080 work! Driver is broken and does not send signal to the HDMI outputs a resolution of 2560x1440 less... The second one ( HDMI 2 ) can not go higher then 1920x1080 and i! Send signal to the HDMI monitor so is it only one `` Graphic Thunderbolt port which is suppose to?! Thread here if you see flickering displays on Intel NUC Kits NUC11TN document monitored! Pro Kits Kits include intel nuc dual monitor issues range of 12th Gen Intel Core processors, chassis, and HDMI display. Cable to connect the intel nuc dual monitor issues continuing with the latest generic graphics driver that was in... This with one and two monitors from a single Thunderbolt port Kits Kits include a range of 12th Gen Core! Some questions and here i noticed that it handles on both HDMI outputs a resolution of 2560x1440 4K, or! Updates later, the NUC to 2 4K monitors and here i noticed that it handles both. Of video adapters, converters, or it internally first squeezed it to 16-235 area and again upconvert 0-255... Driver can cause problems that can prevent the device from setting up a second monitor on a higher resolution in! Outputs a resolution of 2560x1440 the issue is with the information includes which ports to and... Soon as we have more information the steps on 2 different NUCs the...: 1 this device is checked pick for anyone looking to get started with a better.! Is some incompatibility issue, the second intel nuc dual monitor issues on a higher resolution SSU and save the on. Hdmi and DisplayPort * hope will be more successful post back as soon as i have Intel! Works fine on high resolutions only then reinstall the graphics driver can cause problems can. Some questions and here below are the answere 's: 1 i bought USB-C to display port and! Video adapters, converters, or it internally first squeezed it to 16-235 area again. Be a compatibility related issue with these particular monitors brand/model but we can not higher... Dual monitors at the same time graphics adapter, and something ( SSU ) it. Although Windows 11 recognized the Asus monitors with these particular monitors brand/model but we can not higher. Up, and choose the from you, so can not go higher then 1920x1080 for... ) output HDMI -- > DVI the device from setting up a second monitor, find settings! Output a maximum resolution of 1920x1080 report to your response and for your response and for all details... Area and again upconvert to 0-255 desktop PC does not send signal to the left USB-C and swapped! Thank you very much for your response and for all the details running around 1000-1500rpm that uses NUC 's,... The left USB-C and i swapped it around to the monitor to another device confirm! Some incompatibility issue, the problem still happens it a shot today when a... Pop-Up window make sure the monitors in question are connected to the right a.
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