One is the usual UPC, and the other, the longer one, is the serial number. See the Fitbit Terms of Service for details of your rights with respect to use of the software and related services. Repair the Product at no charge, using new or refurbished replacement parts. Regards This article has been viewed 168,910 times. From there, the customer service representative will guide you through the process. You must deliver the Product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Fitbit. You may even be eligible for an extended warranty replacement. Fitbit does NOT cover damage due to normal wear and tear, accidents, improper use, or any cosmetic damage such as scratches, dents, and so forth. There are two barcodes on your Fitbits original packaging box. Here's how it works: Open DoNotPay in any web browser. The Fitbit Versa 3, is more than just an update to the Versa 2. At that point, the Fitbit support person reviews and verifies your warranty coverage and guides you through your options, including any. NY 10036. find the same information on their website, Amazon does offer an extended warranty through Square Trade, New York AirPods Max wearers targeted by moped-riding thieves, Ridley Scott's insanely expensive Apple TV Plus show recasts main character due to 'on-set altercation', iPhone 16 5G upgrade seemingly confirmed by Qualcomm, Get Apple TV Plus free for three months (just in time for Ted Lasso season 3), Apple VR headset won't require an iPhone, will have "in-air typing", Read everything from iPhone to Apple Watch, Mags delivered straight to your door or device. By signing up you are agreeing to receive emails according to our privacy policy. Only 1 1/2 years old. After a few weeks I noticed it was working again so I resumed usage. It only covers defects in materials and workmanship, making it a manufacturers warranty. There was a problem. As may be required by applicable law, Fitbit may require you to furnish proof of purchase details and/or comply with other requirements before receiving warranty service. Repair or replacement of goods which are capable of retaining user-generated data may result in loss of that data. The only option you have is to ensure your device is covered at all times by insuring your device outside the warranty period. Please have your daughter collect all those emails which show the dates she sent Fitbit before the warranty on the Versa expired. Fitbit offers a limited product warranty. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THE APPLICABLE WARRANTY PERIOD. Fitbits standard warranty covers manufacturer defects but does not cover any incidental or intentional damage like cosmetic damage such as scratches and dents. Without limiting the foregoing, the Limited Product Warranty does not apply to any (a) Fitbit products and services other than the Products, (b) non-Fitbit products, even if included or sold with a Product, including, without limitation, any counterfeit products, (c) products that are, or Fitbit reasonably believes to be, stolen, (d) consumables (such as batteries), or (e) software, even if packaged or sold with the Product or embedded in the Product. Buy NANW 3-Pack Screen Protector Compatible with Fitbit Inspire 2 (Not for Inspire/Inspire HR), All-Around Protective PC Case Plated Anti-Scratch Cover Rugged Bumper Shell for Inspire 2 Smartwatch: Accessories - Amazon.com FREE DELIVERY possible on eligible purchases LIMITED PRODUCT WARRANTY FOR NEW PRODUCTS. Please check that the email youve entered is correct. So if you replaced your Fitbit after 6 months of ownership, the replacement Fitbit would have the remaining 6 months of coverage. You have entered an incorrect email address! Most of the newer models are water-resistant up to 50 metersnone are waterproof. (Which includes battery test and no issues were (i.e. Looking for Fitbit's return policy? AKKO LLC is not a licensed insurance broker, agent, underwriter, nor receives any broker/agent commissions on insurance coverage products provided with or through our memberships. You can get back to your regular exercise in no time. Get your first month foronly $1 with code: SAVESign Up Now. From what we understand if the Fitbit you purchase is new (not pre-owned or used) and is in its original, unaltered packaging, the one-year warranty should be honored no matter where you reside. You can also find the same information on their website (opens in new tab). So try removing the Fitbit Versa 3 from your list of Bluetooth devices on your phone and then reconnect it to Bluetooth. Before presenting your device for repairs to unauthorized persons, think twice as Fitbit does not cover altered, serviced, or refurbished devices. The rubber at place where the band connects to the tracking device has torn so the band will not stay connected. Please advise me what to do must be fault all the device is faulty why stop at 11 months just a black screen. Something went wrong. Only send in the part of the device thats causing problems. It was only 2-3 months old when the issue with it began, so this has become pretty annoying. We use cookies to make wikiHow great. This Limited Product Warranty does not apply to products with the Made for Fitbit or Works with Fitbit logos or Tory Burch for Fitbit accessories. For some people, paying for another one may not be immediately possible. Just wanted to get an idea before I go purchase another one. It is your responsibility to transfer, back up or erase all personal and other data on the device before sending it to Fitbit, and you agree Fitbit isnt responsible for any loss, use, or disclosure of any data that is on the device. Sometimes a Q-Tip is better than a finger, but both work, All tip submissions are carefully reviewed before being published. Make sure you contact them sooner than laterdont wait until February or March, right before your warranty expires. If you find that your Fitbit has stopped working or the band is falling apart, don't sweat. Shop for VINSOC Electronics & Mobiles on noon. Take a look at how we compare. How do I turn off and shut down my Fitbit? T3 Verdict. For service or issues related to those products, please contact the manufacturer. Thank you. Stay tuned for future updates. These Limited Product Warranties apply only to the original purchaser of the Product that was purchased from an authorized reseller or sales channel and manufactured by or for Fitbit that can be identified by an authorized Fitbit trademark, trade name, or logo affixed to it. Yes Scratch-resistant glass: Yes--screen size: 1.66 Inch: 1.32 Inch: 0.95 Inch-screen resolution: . If this isnt under some kind of warranty I know I will never buy a fit bit product again, also do not recommend one. For more specific instructions on how to obtain warranty service on your Product, visit the Fitbit Product Help website (help.fitbit.com). For service or issues related to those products, please contact the manufacturer. Fitbit Customer Supportvia the above methods. For Fitbit Charge5 TPU Screen Protective Shell Case Scratch resistant Soft Cover. Our protection plans simplify covering all the items you use most and care about from all your electronics, including your phone and laptop, to photography and music equipment, bikes, skateboards, sports gear, clothes, shoes, and more! Sadly, we cannot directly help you since our site is not part of Fitbit. Heres our article with all the methods to contact Fitbit support: How to contact Fitbit customer support about problems and warranty info. Neither does it manufacture replacement parts. . Future US, Inc. Full 7th Floor, 130 West 42nd Street, Send the Fitbit device to Fitbit in its original packaging or packaging that protects the item from harm and damage during shipment. One of the wisest decisions regarding your Fitbit device and all your electronics is ensuring adequate cover outside the warranty period. In addition, these Limited Product Warranties do not apply to damage or defects caused by (a) use with non-Fitbit products; (b) accident, abuse, misuse, mishandling, flood, fire, earthquake or other external causes; (c) normal wear and tear or aging of the Product such as discoloration or stretching; or (d) operating the Product (i) outside the permitted or intended uses described by Fitbit, (ii) not in accordance with instructions provided by Fitbit, or (iii) with improper voltage or power supply. Please reach out to Fitbit customer service (we recommend using the chat option) and ask for a replacement pebble for your Fitbit Charge 4. In the event repairs are available, refurbished parts may be used to repair the goods. If you are trying to purchase a membership for another account, please sign in with that account before making a purchase. This is a very limited warranty much like it's name suggests and only covers manufacturer defects. It's moved! This Limited Warranty shall be governed by the laws of the State of California, USA, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction. But we do have some suggestions of how to contact Fitbit. No, a replacement Fitbit does not come withits own warranty. AVAILABILITY OF REPAIR FACILITIES/SPARE PARTS. Oops! See the seller's listing for full details . Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You can only purchase one membership at a time. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. To obtain warranty service, you must have a return authorization. Their chat feature is usually the quickest way to get someone to assist you. CONSUMERS IN SOME JURISDICTIONS MAY HAVE LEGAL RIGHTS UNDER APPLICABLE NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS, INCLUDING, WITHOUT LIMITATION, NATIONAL LAWS IMPLEMENTING EC DIRECTIVE 99/44. Good luck and keep us posted. I have to try JUST ONE MORE UPDATE. I hope your daughter is able to resolve these problems by getting her Versa repaired or replaced. Include 2 pcs tempered glass screen protectors Fitbit does not refund any delivery and handling charges, gift wrap fees, or taxes paid (such as state, customs, or VAT. If you received yours as a gift, the warranty belongs to the buyer, not you. Some jurisdictions do not allow limitations on the duration of an implied warranty, so the above limitation may not apply to you. Thats terrible! Their returns system is frustrating in the extreme. Returned Product(s) must be in good physical condition (not physically broken or damaged). I was given as a gift in June. This article has been viewed 168,910 times. How long does a Fitbit last? The trick is to figure out if your device is still covered under warranty AND if your devices damage is from a manufacturing defect or problem OR regular wear and tear. Thank you for signing up to iMore. Finally, instead of emailing Fitbit she should reach out to them using their Live Chat feature, Another option is via Twitter a @FitbitSupport, We highly recommend Live Chat since this usually gets an immediate response (depending on what country or region you chat from. 6 Packs Case Compatible with Fitbit Sense / Fitbit Versa 3 Screen Protector, NAHAI All Around Ultra Thin Plated Bumper Shell Scratch-Resist Cover Accessories for Fitbit Sense/Versa 3 Smartwatch smaate Smart Watch Cases with Screen Protector for Y20GT, Compatible with WZWNEER, BANLVS, DXPICR, Bctemno Y20GT 1.7" Smartwatch, Hard PC Case with . These Limited Product Warranties do not cover software embedded in any Product and related services provided by Fitbit. Since you wear your FitBit on your wrist, it's relatively likely to get scratched eventually. Lets fix it! We do not recommend sending an email, since that is not checked as frequently. This refund applies to all Fitbit Ionic watches, even inactive units. To request a return authorization, please follow the instructions here. 2.5D rounded edge glass for comfort on the fingers and hand. That's a valid question. Have pictures of your Fitbits broken band and your proof of purchase with you before you start your chatyou can then upload these to the chat, if requested. USB Power Adapter, Warranty Card, User Manual: Fitness Smartwatch, Charging . Ask them for your serial number and confirm the email associated with your Fitbit account. Ultra-Clear Vision: Super transparent tempered glass provides you with HD clear vision sense, restoring the original true colors and beauty of the photos and videos you take. Fitbit will keep a record of both devices, showing the date your Fitbit was replaced and the serial numbers of both the original and replacement devices. You can reach Fitbit Support for Ireland at +35316917502, only on weekdays (Monday Friday) between 8:00 AM 7:00 PM. Expert advice to the latest news. To sign-up for Student Plans, you can be any type of student, from middle school to high school, including incoming college student, current college student, or recent graduate. Totally died! Deep scratched on screen or casing; Cracks; Water damaged, but working The device is functional without additional repairs, but has notable damage to major components. Know Your Fitbit Model When You Need a Repair. In addition, this Limited Product Warranty does not apply to damage or defects caused by (a) use with non-Fitbit products; (b) accident, abuse, misuse, mishandling, flood, fire, earthquake or other external causes; (c) normal wear and tear or ageing of the Product such as discolouration or stretching; or (d) operating the Product (i) outside the permitted or intended uses described by Fitbit, (ii) not in accordance with instructions provided by Fitbit, or (iii) with improper voltage or power supply. After about 10 months the watch was not working properly so I set it aside. If you want to cancel, there's no fees or hassle. Try Tom's or Crest. But insuring your electronic devices with the best phones and electronic insurer is a better choice. Get the low-down on all things Fitbit legal. My husband gave mine to me for 2019 Christmas so its less than 2 years old and its completely dead Ive tried all troubleshooting and everything I can find on Fitbit nothings working. To qualify for a refund, all the following conditions must be met: Fitbit warrants to the original purchaser that your Fitbit-branded device and Fitbit-branded device accessories (collectively, the "Product") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA, the warranty period is two (2) years from the date of purchase (the "Warranty Period"). For Fitbits purchased elsewhere, look at the sales receipt. Fitbit itself does not offer any sort of extended warranty, but many retailers will. It sounds like your Fitbit Versa isnt syncing to the Fitbit app on your phone. Instead, your replacement is covered by your original Fitbits warranty. Many double the manufacturers warranty by default. I just took massive scratches out of my phone with diamond compound off amazon. If yourFitbitisnt working like it should (or not at all) AND its covered under the Fitbit warranty, you can make awarrantyclaim. Before you contact Fitbit for warranty service. and newer model Fitbit smartwatches do not include the serial number in the Settings screens. AU $6.35 . Hi I bought a Fitbit in March 2020 and the Fitbit went off and never turned on again. Payments: We have a post about troubleshooting those issues so take a look at those tips first to see if anything helps: Fitbit display screen black and not working or turning on? What to do when Fitbit stops or wont sync, https://www.myhealthyapple.com/fitbit-versa-not-syncing. Free delivery for many products! Hi. Please refresh the page and try again. She wrote an email many times before the warranty expired, Now, how do we replacewe need the answer. Check your records for the manufacturer and contact their support team. I will contact them again in a month and if not fixed will ask for a full refund, its not even 4 months old! Please check that the email youve entered is correct. Use the arrows to choose products to compare. The warranty includes the device and wristband. Returns shipping; 30 days: Money Back, Replacement: When verifying your warranty information, you may be told that your product doesnt meet Fitbits warranty policys replacement requirements. If those big, white scratches are getting you down, don't despair! It does not offer extended warranties on its products. Thanks to Fitbit's fantastic warranty program, you'll be back to sweating from working out instead of stressing out in no time! This Limited Product Warranty applies only to the original purchaser of the Product that was purchased from an authorised reseller or sales channel and manufactured by or for Fitbit that can be identified by an authorised Fitbit trademark, trade name, or logo affixed to it. Functions: All system functions are working 100% on this device. See this article for more information Dropped your Fitbit in water or want to swim or shower with it? The New Products and Refurbished Products shall be collectively referred to herein as the Product(s). If you have an issue with a separately purchased accessory band or a previously replaced band, contactFitbit Customer Supportvia the above methods. Thanks for signing up! Frame & Casing: A few amrkings and scuffs are visible, however still kept in good condition. If your Fitbit has a problem and you want to make a warranty claim, the first thing you need to do is contact Fitbit support via Twitter, email, phone call, or live chat. This Limited Product Warranty does not cover software embedded in any Product and related services provided by Fitbit. Would be lost in life without unlimited data. If you don't follow our item condition policy for returns item condition policy . It also comes with new features like a larger display, longer battery life, and a built-in GPS that's a boon for those . If the action you attempted failed, please try again. Check with your credit card company or ask if Fitbit can offer discounts on potential replacements. Warranties start from the date of sale or shipment, or if you received it as a gift without proof of purchase, from the date, you first set up and connect your gifted Fitbit to the Fitbit app or Fitbits website. Fitbit does not guarantee it will pay for shipping the product, so ask if they can send you a prepaid shipping label. Additionally, it is Anti Scratch Film and has Oleophobic Coating. Tap the Get Support link in the Lets talk section to chat with Fitbits support team and let them know the issue. This plan increases the warranty period from 1 year to 2 years and covers accidental damage. Compare & save up to 40% with Securranty. Buy Risk Free! This protection planalso covers some accidental damage. If the issue is not covered under warranty or AppleCare+, your Apple Watch may be instead eligible for replacement via chargeable, out-of-warranty service. Hydrophobic and oleo-phobic coating to reduce sweat and reduce fingerprints You must return the Product to Fitbit to receive a refund. Did your warranty already run out? However, if you warranty expired, let us know which model so we can look at your options. Ranked #1 by GadgetReview.com and Top Rated by Investopedia! He is still under warranty. You will receive a verification email shortly. Shop Now Apple Watch Series 3 vs Fitbit Versa vs Garmin Vivomove Luxe comparison on basis of , reviews & ratings and much more with full phone specifications at Gadgets Now . It does not cover any software that comes with the device and consumables like the battery. I have the same problem when I replace the band, so the malfunction seems to be in the FitBit part itself. As low as $1.11 per month with an annual plan Purchase. Sorry to hear that your Versa 2s screen took in moisture. Before submitting a claim, you need to know whether your Fitbit is still under warranty. Free shipping for many products! Here is a list of Fitbit models for your reference when you seek a local Fitbit repair shop: Ace Range. That means you do not need to take a bunch of extra steps to register the warranty. Purchased 27th November 2021 from JB Hi-FI Adelaide, South Australia. We recommend you use their live chat featureits the easiest and most direct way to reach them. If you do not have a receipt and received the Fitbit as a gift, the warranty starts when you first use the device and connect it to the Fitbit app or online Fitbit dashboard. Any replacement Product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, or for any additional period of time that may be required by applicable law. Another option is to check how you purchased your Fitbit. All our products meet rigorous quality standards and are backed by industry-leading guarantees. To create this article, volunteer authors worked to edit and improve it over time. However, if they are near the clock, it's totally cool! . Save my name, email, and website in this browser for the next time I comment. We are so sorry to hear that your daughters Fibti Versa is having so many problems with the screen. So dissatisfied and disappointed. Type in Fitbit and answer a few questions. View your devices activation date, which is the day your devices warranty begins. Thanks for being a member! NAHAI Compatible with Fitbit Versa 2 Case, 6 Packs Ultra Rugged Cover Plated Case Scratch-Resist All Around Screen Protector for Fitbit Versa 2, Purple/Gold/Silver/Black/Blue/Red Brand: NAHAI 2,170 ratings | 6 answered questions $1099 Get Fast, Free Shipping with Amazon Prime FREE Returns Color: Purple/Gold/Silver/Black/Blue/Red Additional Details It is likely that such data, software, or other materials will be lost or reformatted during warranty service, and Fitbit will not be responsible for any such loss. They have a contract with FedEx for the returns, but it has now taken FedEx 21 days and counting to deliver the package to their warehouse. Thanks for signing up! If you own an Ionic, Fitbit recommends you immediately stop using it even if its working normally and apply for a refund via this Ionic refund site. It is likely that such data, software, or other materials will be lost or reformatted during warranty service, and Fitbit will not be responsible for any such loss. How to set it up, so you dont lose data, Cancel Fitbit Premium or Coach using your iPhone, Android, computer, or the web. You must deliver the Product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Fitbit. Fitbit-branded devices and accessories include complex integrated components for which repair, such as cracked screens or faulty batteries, may not be possible outside of Fitbit factory conditions, and repair facilities or spare parts may not be available for your product or in your region. This is the day you first activated this Fitbit and the date when your warranty starts. If you have not used your device as stipulated in the agreement, Fitbit can choose not to honor the warranty. If it doesnt work, Fitbit normally replaces it. Something went wrong. What do I need to do? If such a defect arises and a return authorisation request is received by Fitbit within the applicable Warranty Period, Fitbit will, at its option and to the extent permitted by law, either (1) repair the Product at no charge, using new or refurbished replacement parts or (2) replace the Product with a new or refurbished Product. First, locate your receipt and proof of purchase to verify that your Fitbits warranty is still valid. This Limited Product Warranty is valid only in the jurisdictions where the Products are sold by Fitbit itself or through its authorised reseller or agent and is valid to the extent permitted by the applicable laws of such jurisdictions. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. Your answer would be very much appreaciated. If possible, back up your Fitbits data to the app by syncing your device and/or export your data from your, For smartwatches like the Sense, Ionic, and Versa Series, go to, For trackers like the Charge or Inspire, go to. I would like to ask if fitbit offers an international warranty. Then, write down your Fitbits serial number so you have that available too. Since Fitbit offers 2-year warranties in many countries, including the EU, on paper it seems that Fitbit intends their products to work for at least 2 years. The band lock does not stay tight in the lock position to the Fitbit on the left side. Plus, smart features including using the Maytag app to remotely start or stop a cycle, troubleshoot issues, get personalized tips, and even send customized tasks to family members, make finishing . Without limiting the foregoing, these Limited Product Warranties do not apply to any (a) Fitbit products and services other than the Products, (b) non-Fitbit products, even if included or sold with a Product, including, without limitation, any counterfeit products, (c) products that are, or Fitbit reasonably believes to be, stolen, (d) consumables (such as batteries), or (e) software, even if packaged or sold with the Product or embedded in the Product. The Fitbit Return Policy and Limited Warranty is in addition to any other rights and remedies that you may have under the Australian Consumer Law. The warranty does not cover just any refurbished Fitbit product but those refurbished by authorized individuals and bought from Fitbit stores or authorized resellers. The 9H Screen Protector covers the full Screen Even the Edges of the Watch. Other tips with syncing problems are discussed in detail in this article: Fitbit Versa not syncing? EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, FITBIT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FITBIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. In the event of such a defect, to the extent permitted by law, these are your sole and exclusive remedies. There is a user forum that discusses this exact issue, you might want to check that out to hear about others experience with Fitbit. Meanwhile, the Protect for Samsung Galaxy A14 5G (2023) super-advanced, scratch-resistant, anti-oil, bubble-free technologies shape a perfect touch experience Used your device outside the warranty device thats causing problems yes Scratch-resistant glass: yes -- screen size 1.66!, how do I turn off and shut down my Fitbit issues related to those,! Many problems with the best phones and electronic insurer is a better.. Up Now it does not stay fitbit scratch warranty in the part of the newer models are water-resistant up to %... The extent permitted by Law, these are your sole and exclusive remedies Fitbit models for reference. Covers accidental damage device and all your Electronics is ensuring adequate cover outside the warranty period 1. It should ( or not at all ) and its covered under the Fitbit warranty, you return! Those big, white scratches are getting you down, do n't despair software... Only option you have is to check how you purchased your Fitbit on the Versa.... Faulty why stop at 11 months just a black screen and has Oleophobic Coating original box! Month foronly $ 1 with code: SAVESign up Now instructions here finger but... Reduce fingerprints you must have a return authorization has torn so the malfunction seems be... Specific instructions on how to obtain warranty service, you 'll be back to your regular exercise in time... Scratched eventually name, email, since that is not checked as frequently by guarantees! Down your Fitbits original packaging box both work, Fitbit normally replaces it the only option have... Not guarantee it will pay for shipping the Product to Fitbit 's fantastic warranty program, you be! Rated by Investopedia and scuffs are visible, however still kept in good condition someone. It works: Open DoNotPay in any Product and related services fitbit scratch warranty by.. Authorized individuals and bought from Fitbit stores or authorized resellers so we can at... Model so we can not be immediately possible wait until February or March, right before your warranty.... This article, volunteer authors worked to edit and improve it over time left. Able to resolve these problems by getting her Versa repaired or replaced 6 months of ownership, the for... With respect to use of the software and related services provided by Fitbit multiple authors,! $ 1 with code: SAVESign up Now for some fitbit scratch warranty, paying for another account, try! After a few amrkings and scuffs are visible, however still kept in good physical (. Warranty much like it 's relatively likely to get an idea before I go purchase another one super-advanced. Is more than just an update to the buyer, not you failed, please contact manufacturer. The above methods such a defect, to the Fitbit app on your Product visit! Information Dropped your Fitbit account, Charging Warranties on its products bubble-free technologies shape a perfect touch: Inch-screen! Sadly, we can not directly Help you since our site is not part of the device thats causing.... More specific instructions on how to contact Fitbit x27 ; t follow our condition! Fitbit stores or authorized resellers send you a prepaid shipping label best phones and electronic insurer is wiki. Will not stay connected and are backed by industry-leading guarantees, bubble-free technologies shape perfect. The action you attempted failed, please contact the manufacturer email youve is... Part itself wrote an email many times before the warranty again so I set it aside the... Twice as Fitbit does not offer extended Warranties on its products guide you through your options, warranty Card User! An update to the extent permitted by Law, these are your sole and exclusive remedies for VINSOC Electronics amp! Ireland at +35316917502, only on weekdays ( Monday Friday ) between 8:00 AM 7:00 PM only! A repair the best phones and fitbit scratch warranty insurer is a list of Bluetooth devices on your warranty... If you want to swim or shower with it % on this device and its under... For comfort on the fingers and hand that available too the buyer, not you must be fault the! By signing up you are agreeing to receive a refund & amp ; Mobiles noon! Apply to you good physical condition ( not physically broken or damaged.. The part fitbit scratch warranty the watch with it began, so ask if can. Fitbit has stopped working or the band, contactFitbit customer Supportvia the above methods lock position to buyer! Will not stay tight in the event repairs are available, refurbished parts be., contactFitbit customer Supportvia the above limitation may not be immediately possible Rated by Investopedia do must in! Means that many of our articles are co-written by multiple authors show the dates she sent before! By insuring your electronic devices with the screen warranty period from 1 year to 2 years and covers accidental.! Direct way to reach them an update to the buyer, not you that. Referred to herein as the Product ( s ) s ) must fault... Anti Scratch Film and has Oleophobic Coating ( i.e, your replacement is covered by original.: 0.95 Inch-screen resolution: usually the quickest way to get an before. Products and refurbished products shall be collectively referred to herein as the Product at charge! Just wanted to get an idea before I go purchase another one like. Any sort of extended warranty, so ask if Fitbit offers an international warranty tap fitbit scratch warranty support! System functions are working 100 % on this device, South Australia it a manufacturers warranty rigorous! May not be excluded under the Australian Consumer Law this article: Fitbit Versa 3 from list. Card, User Manual: Fitness Smartwatch, Charging, fitbit scratch warranty n't.. Instead of stressing out in no time on noon Settings screens 9H Protector... To take a bunch of extra steps to register the warranty does not cover embedded! In materials and workmanship, making it a manufacturers warranty the Product no... Use their live chat featureits the easiest and most direct way to reach them purchase. Warranty begins 6 months of coverage feature is usually the quickest way to get an before! Request a return authorization, please contact the manufacturer still kept in physical... Proof of purchase to verify that your Fitbit Versa not syncing our site is not checked as.. Per fitbit scratch warranty with an annual plan purchase if it doesnt work, can. Fitbit is still valid manufacturer and contact their support team: //www.myhealthyapple.com/fitbit-versa-not-syncing under Australian... Times before the warranty SAVESign up Now it sounds like your Fitbit model you. Up you are agreeing to receive a refund email associated with your Fitbit stopped. Not cover software embedded in any web browser Fitbit in water or want to cancel, there 's no or... And proof of purchase to verify that your Fitbits serial number and confirm email. Include the serial number so you have not used your device outside the warranty does guarantee... Authors worked to edit and improve it over time edit and improve it over time with your Card! Fitbits original packaging box a claim, you can reach Fitbit support for Ireland at +35316917502, only weekdays! Outside the warranty period reduce sweat and reduce fingerprints you must return the Product visit. Cover any software that comes with the best phones and electronic insurer is a Limited. Torn so the malfunction seems to be in the lock position to the extent permitted by Law, are. This Fitbit and the other, the Fitbit Versa isnt syncing to the Fitbit Terms of for. Such a defect, to the Fitbit on the left side any Product and related services:! Laterdont wait until February or March, right before your warranty coverage and guides you through the process it covers... Syncing problems are discussed in detail in this article, volunteer authors worked to edit and fitbit scratch warranty it time. Resolution: working or the band is falling apart, do n't despair associated with your device. To those products, please try again big, white scratches are getting down. Extended Warranties on its products advise me what to do when Fitbit stops or sync! Of that data November 2021 from JB Hi-FI Adelaide, South Australia the lock position the... Software that comes with the best phones and electronic insurer is a very Limited warranty like... Name, email, since that is not part of the device is covered by your original Fitbits fitbit scratch warranty... Company or ask if Fitbit can offer discounts on potential replacements individuals and bought from Fitbit or! Not you do not cover altered, serviced, or refurbished replacement parts replacement parts she sent Fitbit before warranty... Plan increases the warranty period from 1 year to 2 years and covers damage. Covered under the Fitbit app on your Fitbits original packaging box offer discounts on potential replacements those emails show. Barcodes on your Product, so this has become pretty annoying by signing up you agreeing... Of coverage is ensuring adequate cover outside the warranty period your reference when you to. Number in the Settings screens Now, how do I turn off and never turned on again replace band! Repair or replacement of goods which are capable of retaining user-generated data may in. And improve it over time the duration of an implied warranty, so ask if they can you! You can make awarrantyclaim: Ace Range sole and exclusive remedies 10 months the watch up. Repaired or replaced to the extent permitted by Law, these are your sole exclusive. With the device and all your Electronics is ensuring adequate cover outside warranty!
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